Privacy & Policy

1. Information We Collect

When you use our services, we may collect the following types of information:

• Personal Information: Name, age, gender, address, phone number, and email.
  
• Medical Information: Health history, symptoms, reports, prescriptions, and treatment details.
  
• Payment Information: Billing details, transaction records (processed securely through authorized payment gateways).
  
• Technical Information: IP address, browser type, and usage patterns (to improve site performance and user experience).
  
  

2. How We Use Your Information

We use your information only for legitimate medical and service-related purposes, including:

• Providing personalized homeopathy consultation and treatment.
  
• Processing and delivering prescribed medicines.
  
• Communicating about appointments, follow-ups, and treatment updates.
  
• Responding to inquiries and support requests.
  
• Maintaining patient records for medical accuracy and future references.
  
• Improving our website, services, and patient care experience.
  
  

3. Data Security

• We implement strong administrative, technical, and physical safeguards to protect your personal and medical data.
  
• Your information is stored securely and accessed only by authorized healthcare professionals.
  
• We never sell or share your personal or medical data with third parties for marketing or commercial purposes.
  
  

4. Confidentiality of Medical Information

• All patient records and consultation details are kept strictly confidential.
  
• Information may only be shared with your consent or if required by law (e.g., public health regulations, legal orders).
  
  

5. Online Consultation & Medicine Delivery

• Information provided during online consultation is used solely for diagnosis and treatment.
  
• Medicines prescribed online are dispatched using trusted courier services, and your delivery details remain confidential.
  
  

6. Cookies & Website Usage

• Our website may use cookies to enhance your browsing experience and analyze traffic.
  
• You can disable cookies in your browser settings, though some website features may not function properly without them.
  
  

7. Third-Party Links

Our website may contain links to external websites for reference. We are not responsible for the privacy practices or content of these websites.

8. Children’s Privacy

Our services are intended for adults (18 years and above). For minors, parental or guardian consent is required to share medical information and receive treatment.

9. Your Rights

As a patient, you have the right to:

• Access and update your personal information.
  
• Request corrections to your medical records.
  
• Withdraw consent for data use (except where legally required).
  
• Contact us regarding privacy concerns.
  
  

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or technology. The latest version will always be available on this page.

11. Contact Us

For any privacy-related concerns or questions, please contact us:

Dr. Ankur Prakash Scientific Homeopathy
5, Mohan Hotel Plaza, Near Kargil Petrol Pump, Sikandra, Agra, Uttar Pradesh – 282007
+91 9997 846 143
drankurpsharma@gmail.com