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Human Error Reduction and Safety Management (Revised) Otolaryngology In this epicHuman Error Reduction and Safety Management Dan Petersen Now in an expanded and updated Third Edition, Human Error Reduction and Safety Management illustrates how managers, by controlling the physical and psychological situations under which workers operate, can modify employees' behavior in such a way as to reduce error, accidents, and consequently on the job injuries and illnesses. While retaining the previous editions' focus on the role of line